Tell Us What You Think!
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HOEDEMAN OPTICAL MOST RECENT REVIEWS
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Chris M Amazing service. Great memory. Awesome staff!
A great experience overall. Will recommend to others! May 2021 Jami-Lee C The staff is very friendly. A neighbourhood staple :) March 2021 Trang T I was only going in for an eye exam but after the amazing service and how quick and painless everything went, I left with a pair of new glasses and could not be happier! I was even gifted some beautiful poinsettias during the holiday season from them and will now be a regular returning customer. Thank you Krista for the extra effort. :) January 2021 Michelle Henze I went to Hoedeman Optical to get a contact prescription and they were absolutely amazing! I had my glasses which I made the mistake of buying elseway for just over a year which I struggled with not only the fitting of the glasses, but I found myself not being able to see with the prescription they were. The optician at Hoedeman gave excellent service and took his time with me making sure he got the prescription right. He showed me the difference in what my glasses prescription was and compared it to what it should of been and I could not believe it. They went above and beyond with their service and I will definitely be returning in the near future to purchase a pair of glasses. Thank you Hoedeman Optical! December 2020 Gerd Sandrock I am a customer of Hoedeman Optical for a few years now and always have received outstanding service from Tom and his staff. Recently I badly bent my eyeglasses frame and was afraid that I had to buy a new frame and lenses. However, Tom said he will try to straighten the frame to its original position. Within a week I had my repaired frame back. The frame is as good as new at no charge to me. Tom, I appreciate the professional service I receive from you and your staff. Thank you! November 2020 Christina Rudell Extremely friendly and helpful staff and a great optometrist on site! I was on a camping trip just outside Chilliwack when I realized I forgot my contacts and didn’t bring glasses with me. I called a couple places to ask if they would be able to sell me a sample pack but none of them were able to help me, since I didn’t have my prescription with me. Luckily, Hoedeman Optical had an optometrist on site, Mr. Tom Hoedeman, who was able to examine my eyes and prescribe the correct contacts. He literally saved my camping trip, since I wouldn’t have been able to see very well without prescription eyewear. Super grateful for everyone’s help and that Mr Hoedeman made time to help me, even though I didn’t have an appointment. I highly recommend this place! October 2020 Holly Lawrence New to town and broke my only pair of glasses the 2nd day here. I had such an amazing experience here, such wonderful humans!! Had new glasses within the week!! I will definitely be making this my regular eye place:) Dr. Eichstadt Tom had to do a difficult repair on my surgical loupes. He was innovative with solutions and the craftsmanship was excellent. Nice to see such a level of skill and dedication to excellence. Hoedemans is my go to place for optical solutions! Suzanne T. Just got my first ever pair of glasses. The staff were friendly, professional, and kept the price as low as possible. Lovely store and I had also checked out many previously. I am happy with my new glasses and glad I was patient in my search for the best place to go. They did a great job! Ron Snow. Broke the frame on one of my six pair of glasses and was told by my regular optometrist in the mall that they couldn't replace the frames to match my lenses and I would need new lenses and frames. Hoedeman Optical with a lot of searching found frames for my existing new lenses for under $150. Hoedeman Optical is fantastic and has earned my future business. Thanks Selina LeClarc. The gentlemen at Hoedeman Optical went above and beyond to repair my everyday eyeglasses, although I am not a customer with them! I was very pleased with the outcome. Thank You!!! Ketty Goudey. I had favourite sunglasses that lost a tiny screw. What a joy that the man at Hoedeman Optical in Chilliwack quickly and cheerfully fixed it for me! Mary Jane. Beautiful store centrally located, knowledgeable staff, friendly atmosphere, amazing selection, high quality products and services, wonderful customer service. Highly recommend seeing Tom and Mike for all your eyewear needs! Bill Boesterd. I have been a client of Hoedeman Optical for now many years, ever since my eyes didn’t deliver the same crisp visual they had in the past. Through the examination process of the Eye Logic system, provided in house, as my vision requirements changed, I continued to enjoy great eyesight. I have ‘transition’ lenses, which have served me very well for general sight and as well reading. At times when I abused my glasses, Tom and his staff were there for me, giving my glasses that quick adjustment or quick fix that allowed me to carry on with my day. For service that lasts, I have enjoyed Hoedeman Optical. Donna Kwinlaug. I went to Hoedeman's for the first time today with the faint hope they could help with glasses I'd bought elsewhere that were unwearable because I hadn't noticed what I after determined was the arms seemed way too short and not curved at ends to stay firm. So they just slid off my face while I tried to read. The staff were all cheerful and the person I dealt with was helpful and skilled. He immediately adjusted the curve of the arms, making them seem longer; they suddenly fit just right and stayed in place. I am extremely grateful for this friendly and fast fix! November 2019 Tamara T Kardux. Yes!! I made the mistake of going to another place for my last pair of glasses. They never truly fit right. Hoedeman will go out of their way to find you just the right pair! June 2019 Marcy Les. I could see the wonderful world in a new way. Thx Tom Hoedeman and team.
June 2019 Sherry Lynn. Both my Husband and I had our eyes checked and glasses prepared by Tom at Hoedeman Optical. Tom took the time with my husband to get it right! Very professional service with staff that really cares. Thank-you so much for giving us our eye sight back!
June 2019 BeNanna Bakery. Best Glasses ever! No pressure sales, actually listen to what you need and like. Finally glasses that makes everything clear. Great service!!! Bought one for my daugther, my wife and my self. Wouldn't go anywhere else.
June 2019 Jewel F. I have been going to Mr. Hoedeman for years and years, he has always been there assisting me in any way he can, from glasses to contact lenses. Thank you Tom for fixing/mending my grandson’s broken glasses. Great friendly service as always. Highly recommend Hoedeman Optical.
May 2019 Mike F. Great service and high quality of workmanship, made my glasses right after the other place messed them up. I now finally have my glasses in the right frames. The last place over in the mall could not even get the prescription right let alone get the lenses in the right frames. Hoedeman Optical not only got the lenses in the right frames they made sure they didn't fall out. The last guys said "take it or leave it" Hoedeman Optical made sure I was happy with my glasses and they made sure they worked the way they are supposed to. Thank you
May 2019 Jesse P. Could not be happier with my new glasses!! Tom, thank you so much for everything! Its so nice to actually be able to see!
May 2019 Marilyn H. Mr. Hoedeman, thank you so much for accommodating and fitting me in for an eye exam yesterday. Service such as yours is almost unheard of today.
May 2019 Kara F. I went in for an adjustment for an older pair of sunglasses. They were completely unwearable and the staff at Hoedeman Optical quickly fixed them and made them fit comfortably! Very satisfied with the service.
May 2019 Graham B. This optician gives you professional, individual attention from the minute you walk in. Mr Hoedeman gives you what you ask for, he pays attention, and checks everything twice. No guessing, no risk.Far exceeds expectations! Outstanding service!
May 2019 Richard. Hoedeman's is a great place to buy Optical glasses!
My family just got fitted and the customer experience was fantastic!!! Very Patient and knowledgeable. Thanks again April 2019 Greg P. Both my wife and I have been customers for numerous years and we highly recommend Hoedeman Optical for all your vision requirements. Their selection of frames is vast and thoroughly modern and they also have a superb selection of contact lenses.
The service is very personal and professional with care and concern for the client's needs. We cannot stress how much we trust the owner, Tom Hoedeman, and urge any and all to visit Hoedeman Optical for all your needs. January 2019 Anne. Very welcoming and professional!
This was my very first time having my eyes looked at. Tom was knowledgeable and made me feel comfortable right from the start. Having just moved to Chilliwack, I was unsure of where to go. Hoedeman Optical came highly recommended by a co-worker and I was not disappointed. If you are looking for a stress-free glasses experience, I suggest you check this place out! November 2018 Irnya. Fantastic Service! We were very impressed! Very kind warm and welcoming atmosphere at the office! Friendly and caring staff! The receptionist welcomes you with a lovely cup of tea right at the beginning! Going through the eye test with Tom was nice and easy! We appreciated a high quality service! Tom is a caring and kind person we enjoyed dealing with! Very happy about our experience with Hoedeman Optical and we do highly recommend this place!
November 2018 Dennis. I've been going here since I was 10, and have always received great service. They take customer service seriously, and they stand behind their products. He has always been very personable with me and my family, to the point where he remembers my first pair of glasses from 12 years ago. I would recommend to anyone
May 2018 Janet. Been a customer from the start - always excellent service!
March 2018 Leanne. I got my first pair of glasses from Mr. Hoedeman 30 years ago :O I was amazed at what he helped me see that very first time... (dew on the grass!) Many pairs of contacts and glasses later, I still stop in with my family to get his GREAT service!!
March 2018 Michael. You've been serving our family well for many years and we're grateful for it! Always a great selection and service second to none.
March 2018 Jon. Great guy, very straight up and truthful. Gladly bring my business to him!
March 23, 2018 Cathy. I had the best customer service, and the best, most perfect pair of glasses ever from this place!! Thanks so much!
March 22, 2018 Sandra. Tom, thank you for your wonderful service all these years. I could never see what a frame looked like on me because of my vision but always trusted you to pick them out for me and I have never been disappointed!
August 21, 2017 Cornelia. When I was having problems with my glasses; and not knowing what to do; you went the extra mile in helping me with my situation. You took the time to help when you did not have to. You took the time to give advice. I appreciate you very much for your help and you can be sure you will be seeing me or my husband again in the future.
April 29, 2017 Dale. I have been dealing with Tom for the last 15 years. He is truly a caring and dedicated businessman who presents great optician options and backs up his products with great and personable service. In the day and age of big box store retailers, it is nice to still have a local business with the business ethics of a "George Bailey". We all should be supporting such local businesses.
April 22, 2017 Nicola. Last Summer my friend and I came in all frazzled. We were going on a 3 day trip in the city but almost couldn't go because my glasses broke. We tried a few other places before coming here. We walked in, told our situation, and the optometrist offered to fix them. It only took about an hour! We went out for a breakfast at White Spot and came back and they were all fixed! Great service, great speed and great deal to fix them. I would highly recommend this place.
February 19, 2017 |
SOME MORE AWESOME REVIEWS FROM OUR CLIENTS!
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Theo. Dropped my glasses and the string around one of them snapped. Went to Tom Hoedeman and he spend several minutes looping a new string around the way ward glass. He then cleaned my glasses. Priceless service - at NO cost! What better to do than to write an honest but raving review?
May 13, 2016 Charlene. I was badly overdue for new glasses. Because I am in a wheelchair and don't get around easily, I had been putting off an eye exam. I had an appointment with a doctor in the same building, so I called Hoedeman's last minute to see if they could fit me in. They were busy, but found time for me. I was made very comfortable all through my exam and glass fittings. I requested Transition lenses that turned green when darkened. Dr. Hoedeman went the extra mile and found them for me. I love my new bifocals. I found the whole experience to be very positive and will definitely return for my next pair of glasses.
April 4, 2016 |
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Sandra Stam. So happy with my new lenses, I can actually read things now! Tom Hoedeman, once again you did an amazing job! Thank-you!!
February 26, 2016 |
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Steve. Best pair of glasses I have owned. Tom took the extra time to adjust my glasses so that I could use them to play golf. When I had a problem with the frame they ordered a new frame and had everything done quickly. I highly recommend this company.
August 15, 2015 |
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Susie Watts. Tom went well above the normal service in looking after my needs. I will be recommending him and his company to others. He repaired my glasses and others had told me they were not fixable. Saved me the cost of new frames.
July 13, 2015 |
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Julie Bowman. I stopped in to inquire about replacement rubber tips for the temples of my sunglasses after getting no help from other optical businesses in the area. The gentleman went into the back area and found replacements that were perfect. Another reason for supporting small local business, you can't beat the customer care that they provide. Will definitely be returning for further optical needs.
June 5, 2015 |
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George Seward. Many thanks for your speedy help in sorting out Leila's optical problems. You guys are the winners.
May 30, 2015 |
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Linda Fraser. I'm very happy to have my new lenses tonight. It's Thursday; I stopped in to have my eyes tested on Saturday. I work full time and my time is very valuable to me. Top marks for efficient and prompt service. Thank you to the team at Hoedeman Optical for updating my glasses so quickly.
November 27, 2014 |
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Mark Topper. I just picked up my 4th pair of glasses and again complete satisfaction, great service and helpful staff. Been a customer for close to 15 years if I remember correctly and never been let down especially with repairs, something I seem to need from time to time.
October 29, 2014 |
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Marilyn D. I continue to be - as always a very satisfied customer! Happy, Happy, Happy! Dyck Dynasty :)
July 30, 2014 |
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Thijs Jagersma. In the afternoon I sat on my glasses. They were terribly bent. I couldn't live without them. We wondered if that could ever be put right again. My wife brought them to you for repair. You promised you would try your utmost. Later on in the evening you phoned us. You had managed to get them working again. Next day we came together to pick them up. You made sure they fitted well. even better than ever. Wonderful. So: a nice clean shop, capable people, friendly service. good repairs. And at a price that we thought quite reaonable. Our compliments. You deserve a decoration.
July 21, 2014 |
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Carly Kushnir. All the staff are wonderful, if you don't understand something they take the time to explain it in a way that you can understand, always willing to answer questions and be very helpful and friendly.
June 30, 2014 |
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Dave Maljaars. My daughter brought in my broken glasses one day last week, and returned a short while later the same day to find them all fixed, better than new! I was very pleased that you were able to rescue these frames, but more than that, I learned that there was also no cost! Thank you from a very satisfied customer.
June 13, 2014 |
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Teuna Jagersma. Just wanted to let you know (finally) that you are doing a great job.I am very happy with the service and your patience with me.
May 30, 2014 |
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Mona Morgan. Thank you so much! I was in a hurry and you were there :)
I am very grate full for the excellent service and commitment to after care I received today!! After buying glasses from Hoedeman Optical 7 years ago, I broke off an arm........Yes the very same glasses! I showed up at the store and without any hesitation I was taken care of immediately and left within a few minutes with perfectly functioning and cleaned eye wear. This type of service.......PRICELESS! May 18, 2014 |
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Kim Bisschop. Great place to go for glasses! I had broken my nosepiece on my glasses and Tom managed to fix it free of charge. I have been going there for years and will continue to keep on going there when I am in need of new glasses and lenses. Thank you for your great service!
April 28, 2014 |
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Roberto Loewe. I purchased a pair of progressive glasses from Hoedeman Optical two years ago. I found the sight test to have been the best I have experienced. Unfortunately, I had broken a frame late in the afternoon on a Friday, and took them in to Hoedeman Optical. To my delight, they replaced them with another pair of frames within a few hours. The service has been outstanding; I highly recommend Hoedeman Optical.
April 4, 2014 |
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Dave Blundell. By the way, your staff who helped me yesterday, was very good......helpful....customer service oriented.
April 2, 2014 |
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Glen P. My wife and I have dealt with Hoedeman Optical for several years now and have been very pleased with their friendly and professional service. Tom has also been very helpful to me providing me with antique eyeglasses on loan to use in several different plays I have been involved in.
March 18, 2014 |
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Leanne Overduin. I've been a client of Mr. Hoedeman for 25+ years. He and his capable team have always provided cheerful, exceptional service. From picking out just the right frame to compliment our family's faces, to getting them ordered and fitted correctly to fixing them (FREE SERVICE) when the budget doesn't allow for new frames, Hoedeman Optical always gets it right!
February 18, 2014 |
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Henk & Yvonne Schouten. Good advice and service.
January 2014 |
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Marion Webster. As a former employee (20 yrs ago!) I have been coming back for my own glasses ever since. I know that I will get good service and quality goods. Even get jewelry adjusted. Thanks Tom.
February 12, 2014 |
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Hungry for Life. We had our field partners, John & Nadia Bokoch from Ukraine visiting Canada for the first time in November. We were discussing the night before how they are struggling to read and see as they did not have suitable glasses. Tom asked us to stop by the shop where he took care of them. Less than a week later both sets of glasses were in with the majority of the expenses covered by Hoedeman Optical as a contribution to the work John and Nadia are doing in Ukraine on behalf of orphans and widows. Thanks, Hoedeman Optical, for the amazing gift!
February 12, 2014 |
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Gary Baker. Tom and all the staff have been very courteous and helpful fulfilling my usual lens and frame requirements. Thank you for all your care and effort.
January 2014 |
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J. Nickel. I brought in my Father's glasses in that had been bent and received quick and friendly service. Thanks, Hoedeman Optical.
January 30, 2014 |
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Leon. Like the changes. Best of luck!
January 2014 |
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Debbie Barnum. Can't wait until I can order new glasses. Love the service you get! Thank you!
January 20, 2014 |
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Sylvia M. Hi Tom & Family: We always enjoy the super service we recieve.. Good luck to all. Fondest regards!
January 16, 2014 |
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Kathy VanMuyen. Just wanting to welcome Hoedeman Optical to the web!! Very exciting! I just now have followed on Facebook, Twitter, and Instagram!!
January 19, 2014 |
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Lorianne Gerbrand. Great service and glasses selection.
December 2013 |
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Lara Vandebeek. A great optical store... with friendly staff who welcome you the moment you walk in...and who have a knack for style when it comes to personally helping you with which glasses to pick...thank you!!
November 2013 |
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David Langbroek LLT LLP. Congratulations on being named Favourite Place for Eye Care / Glasses as voted by the readers of the Chilliwack Progress. This award is a great accomplishment especically as it is voted for by the members of the public. On behalf of our accounting firm, LLT LLP please accept our best wishes for receiving this recognition.
November 15, 2013 |
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Paul Cross. Like the new design and the caring attitude the whole staff share.
October 18, 2013 |
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Ron & Joanne. My glasses fit perfectly. Thank you for your excellent service!
October 7, 2013 |
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Gord Gark, Ontario. While in Chilliwack on holidays, I broke my glasses and figured I would be wearing sunglasses for the rest of my holiday. My wife and I decided to try your store. We me a wonderful young lady names Charlene who was able to help us.In an hour I was thrilled to be wearing new frames. Charlene was very helpful and caring throughout this process and we wanted to thank her for a job well done.
July 2013 |
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Jolette. Dear Tom, my reading glasses, I mean "work station glasses" (since I am not that old yet) are fantastic. :-) They have made a huge difference, especially when I am reading my text books. I can read for 1/2 hour more each day. Thanks again so much for all your help.
July 2013 |
HOEDEMAN OPTICAL
"What was your first experience with glasses?"
I was 9 and couldn’t read the song lyrics on the screen at church. I figured, wow, everyone’s pretty good at memorizing these songs...as I assumed the words were blurry for everyone. Then I got my first pair of glasses from Tom and everything made sense. - Jeremy Roberts
When I was 11, I complained for months about not being able to see clearly, and my dad, who owns an optical store, didn’t believe me. When I finally got my first pair of glasses, I was so excited to see the world in detail again! - Sophie Zimmermann
I remember coming home from the Yale Road store and opening the van door and stopping in complete amazement. I informed my perfectly eye sited mom that "you can see all individual blades of grass!!" thanks to everyone at Hoedeman for many years of great service! - Leanne Overduin
I was like 10 years old and I needed glasses, I remember picking my glasses out and being so excited! I bought purple frames because they matched the purple, velvet track suit I was wearing at the time! Lol! - Haley Nicole Boesterd
I remember being very nervous as a little 6 yrs old getting my first pair of glasses. I remember seeing a funky parrot in the shop and of course most importantly, I remember being able to see clearly - Tamara Kardux
My first experience with glasses was grade 3 ... I was really tall for my age and usually sat in the back of the classroom because I could ‘see’ over everybody in reality I couldn’t see anything 😞 so it was a great feeling to not be as clumsy and actually could read what was on the board - Lynn MacDougall
I was about 18 when I realized I couldn't see street signs and my first experience wearing them was scary I was so scared what people were gonna think of me! - Michelle Yantha
I don't remember my first pair of glasses I was probably 2 years old when I had my first eye surgery legally blind in one eye 1 glasses ever since I'm 60 now my mom said I buried them in the sandbox - Katherine Stoodley
I had a very good experience. He has been my only eye guy for the lat 20 yrs. He cares and is always fair. Thanks Dr Hoedeman! :) - Cindy Marceil
I couldn’t see the board in middle school and my Mom took me in for my first check up! I remember choosing coloured contacts because they were all the rage 😏 - Chelsea Brown
Got my first glasses at the age of 50 because I couldn’t see the computer screen well enough at work. Always great service at Hoedemans! - Louise Bruce
Visiting your store with my mom when we were kids. Was a fun place to go, lots to see and some toys to keep us busy. - Michael Harrison
My first experience with glasses was when turn 40. I couldn't read the newspaper, which I really enjoy doing. So I went and got tested and got my first glasses. - Sherry Lynn
I was 22 when I first needed reading glasses, and subsequently glasses for distance. I have been wearing glasses for over 30 years now, but by far the best experience I have had for an optical store is Hoedeman! Excellent service in a comfortable environment!😊 - Jacqueline Wouters Huff
Awesome experience with Hoedeman Optical - Wanda Fleming Ganner
